Terms of Service
Welcome to Gross Lighting & Home. By accessing our website, you agree to these terms and conditions. Please read them carefully.
1. Agreement to Terms
By using our website, you agree to these Terms of Service. If you do not agree, please do not use our site.
2. Use of Website
Our website is provided "as is" for your general information and shopping use. We reserve the right to:
- Modify or withdraw content at any time
- Change these terms at our discretion
- Deny access to any user for policy violations
3. Product Information
We strive to display products accurately, however:
- Colors may vary due to monitor settings
- All measurements are approximate
- Products may vary slightly from images
- Prices and availability are subject to change without notice
4. Ordering and Purchases
When placing an order:
- You must provide accurate information
- You must be over 18 years old
- Your order is subject to acceptance
- We reserve the right to refuse service
- Prices are in US dollars unless noted otherwise
5. Shipping and Delivery
- Delivery times are estimates only
- Some items ship directly from manufacturers
- Additional shipping terms apply to freight items
- We are not responsible for delays beyond our control
6. Intellectual Property
All content on this website including text, graphics, logos, and images is our property or used with permission and is protected by copyright laws.
7. User Responsibilities
You agree to:
- Use the website legally and responsibly
- Not attempt unauthorized access
- Not upload harmful content or viruses
- Not use the site for commercial purposes without consent
8. Account Security
If you create an account, you are responsible for:
- Maintaining password confidentiality
- All activities under your account
- Notifying us of unauthorized access
9. Limitations of Liability
We are not liable for:
- Indirect or consequential damages
- Service interruptions
- Third-party actions
- Technical errors or data loss
10. Warranty Information
- Manufacturer warranties apply where applicable
- We do not provide additional warranties
- State law rights are not affected
11. Returns and Refunds
Please refer to our separate Return Policy for detailed information about returns, refunds, and exchanges.
12. Governing Law
These terms are governed by the laws of Ohio without regard to conflicts of law principles.
13. SMS Communications
By providing your phone number to Gross Lighting & Home — whether in-store, by phone, online, or through a contractor — you may consent to receive text messages from us. These messages may include:
- Transactional messages: delivery status updates, driver en route notifications, order confirmations, and appointment reminders
- Promotional messages: special offers, sales, product announcements, and other marketing communications
You may receive each type of message separately and can opt out of either independently.
Message Frequency: Message frequency varies. Transactional messages are typically 2–5 per order. Promotional message frequency varies based on offers and activity.
Opt-Out: Reply STOP to any message to opt out. You will receive a one-time confirmation and no further messages of that type will be sent. Opting out of promotional messages will not affect transactional messages related to your orders.
Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
14. Changes to Terms
We may update these terms. Continued use after changes constitutes acceptance of new terms.
Contact Us
Questions about these Terms should be sent to:
Email: hello@grosslighting.com
Phone: (517) 546-7040
Address: 209 W Grand River Ave, Howell, MI 48843
Last Updated: 3/20/2026