SMS Terms & Conditions

Program Name

Gross Lighting & Home – Delivery Notifications

What Messages Will I Receive?

When you place an order with Gross Lighting & Home, you may receive automated text messages related to your delivery, including:

• Driver en route notifications
• Estimated arrival updates
• Delivery completion confirmations

Message Frequency

Message frequency varies. You will typically receive 2–5 messages per delivery order.

Consent

By providing your phone number when placing an order with Gross Lighting & Home (in-store, by phone, or through a contractor), you consent to receive transactional text messages regarding your delivery status. Consent is not a condition of purchase. You may place an order without providing a mobile number.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out

You can opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive delivery notifications via text.

Help

For help, reply HELP to any message, or contact us:

• Email: hello@grosslighting.com
• Phone: (419) 537-8200

Message & Data Rates

Message and data rates may apply. Check with your mobile carrier for details.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and delivery information will not be shared with third parties for marketing purposes. For more information, see our Privacy Policy.